Is your property making the most of every moment to build guest loyalty? In today’s competitive hospitality world, it’s no longer just about a smooth check-in or a friendly farewell. True loyalty is forged through engaging, personalized experiences that captivate guests at every step of their stay. From the moment they enter their rooms to a night out at the casino or cheering on their favorite team at the sports bar, each interaction offers a unique opportunity to deepen the guest connection.
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Addressing the Needs in Hospitality
A PORTFOLIO OF COMMERCIAL DISPLAYS FOR EVERY NEED
LG offers a wide range of TV and commercial display solutions for the Hospitality industry. From Pro:Centric® Smart Hospitality TVs and UltraFine™ monitors to Smart Platform Digital Signs and Direct View LED video walls, LG has the right solution for each task.
[Read more…] about Addressing the Needs in HospitalityUnlocking Convenience: The Rise of Digital Wallet-Compatible Mobile Keys
Since being launched, mobile key technology has not only become a mainstream hotel service but also represents hospitality’s shift towards a digitalized, personal device-driven guest experience. Yet the technology continue to evolve with new capabilities, adapting to changes in consumer behavior and technological advancements. One of the latest enhancements is the ability to store and use room keys within personal digital wallets, taking guest convenience and service efficiency one step further.
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In today’s competitive hospitality landscape, guests expect exceptional experiences, and hotel managers are under immense pressure to deliver. While the expanding range of services available to hotels and resorts helps meet these expectations, each new service adds complexity, making it more challenging to maintain efficiency and profitability. With nearby competitors often offering the same services, hotels must find innovative ways to build guest loyalty or risk losing business.
[Read more…] about How to Use Technology to Turn One-Time Guests into Repeat BusinessAre you ready to commit to self-service check-in for your guests? What we can learn from airlines.
You may have your choice in airlines, but you generally have one option if you’re looking for a direct flight between cities. This has given airlines the freedom to be heavy handed in deploying technology, even when it wasn’t quite ready.
[Read more…] about Are you ready to commit to self-service check-in for your guests? What we can learn from airlines.Efficiently and Effectively Managing Smoking in Rooms
Tobacco and marijuana usage in non-smoking rooms add additional costs for hoteliers, increase burdens on staff, and negatively impact the guest experience.
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