THE MASTER KEY BLOG
The Master Key blog serves to keep our members informed in many areas of the hospitality industry. Members only may submit blog posts for consideration to be included.
Focus and Execute: The Energy Behind Every Goal
At the recent 2026 Golf Tournament hosted by the Nevada Hotel & Lodging Association, attendees arriving at Hole 1 were greeted with more than giveaways. They were greeted with a question: What energy are you bringing with you today? Players could choose from...
NHLA welcomes new member Bellgoo
NHLA is pleased to welcome our new member, Bellgoo, into membership. The company has an interesting and unique product that they are bringing to Las Vegas. Bellgoo is pleased to introduce a premium hospitality innovation: Advanced Smart Perfume Spraying Machines, or...
Communication Isn’t the Problem. Energy Is.
What a FaceTime call between Australia and Las Vegas reveals about The Culture Code and leadership in hospitality I’m in Australia and my partner is in Las Vegas. We’re on FaceTime when something small turns into a massive insight. He tells me he’s heading to an Irish...
The Value of Mentorship-NHLA Provides a Robust Program
The NHLA 2026 mentorship program is underway with over 100 participants. The program pairs experienced leaders with NHLA hotel members who would like to learn more about the industry, enhance their careers, and develop a clear path to their goals. The mission of the...
Shift the Energy, Shift the Outcome: The Empathize-Release-Shift Strategy for Leaders
In every customer-facing industry, emotions run high. Expectations are elevated, timelines are tight, and customers often arrive already carrying stress. That pressure transfers, and it lands on your team. When an employee walks into your office after a tough...
Vingcard ASSA ABLOY: Innovating the Future of Guest Access
We’re excited to feature Vingcard ASSA ABLOY as the Lunch Sponsor of the 2025 NHLA Technology Conference. Vingcard has long been recognized as one of the most trusted names in hospitality access technology, providing hotels around the world with the tools needed to...
Dormakaba: Opening the Door to Secure and Seamless Stays
We’re proud to feature Dormakaba as the Breakfast Sponsor of the 2025 NHLA Technology Conference. Dormakaba is recognized globally as a leader in smart access solutions, supporting hotels with the technology and expertise needed to create secure, efficient, and...
PressReader: Powering Inspiration and Insight in Hospitality
We are proud to feature PressReader as the Shark Pool Sponsor of the 2025 NHLA Technology Conference. PressReader is reshaping how hotels deliver information, entertainment, and global content to their guests through a fully digital reading platform that is accessible...