We are proud to welcome SoundHound AI as the Reception Sponsor of the 2025 NHLA Technology Conference. SoundHound AI is transforming the guest experience through advanced voice-powered technology that allows guests to interact with hotels in a natural and intuitive way. Their conversational AI platform brings voice control into hotel rooms and common areas, allowing guests to make requests, receive information, and manage room features using simple speech.
SoundHound AI’s approach is designed specifically for hospitality environments. Guests can ask for towels, request housekeeping, set wake-up calls, make dining reservations, explore on-property amenities, and check hotel information without using a phone or navigating a screen. This creates a seamless environment that feels modern, effortless, and highly personalized. Hotels benefit from reduced call volume to the front desk and support teams, improving operational efficiency and enabling staff to focus on more meaningful guest interactions.
Their technology can support fully branded experiences. Hotels can deploy custom wake words and voice personas that align with their identity, giving properties a unique and consistent presence across all guest rooms. SoundHound AI also integrates with many existing hotel systems, allowing it to handle service orders, control in-room features, communicate with staff workflows, and streamline internal operations.
The platform also supports sustainability initiatives by allowing hotels to automate or optimize energy usage. Voice-enabled control of lighting, climate settings, and room modes can help properties reduce energy waste and maintain comfortable conditions without manual adjustments.
SoundHound AI brings deep expertise in conversational intelligence to an industry that is rapidly evolving. Their focus on natural communication, operational efficiency, and smart-room capabilities makes them a standout leader in hotel technology. We are excited to partner with SoundHound AI as they continue shaping the future of guest interaction and hospitality innovation.