We’re proud to feature the Hotel Communication Network (HCN) as a Silver Sponsor of the 2025 NHLA Technology Conference. HCN is widely recognized as a global leader in the in-room guest experience, serving more than 50,000 rooms across hundreds of properties in more than 25 countries. Their platform has helped hotels around the world improve guest satisfaction, increase revenue, and reduce operational expenses through intuitive, modern digital engagement.

At the heart of their solution is the HCN Navigator, a leading-edge in-room tablet that creates a seamless connection between hotels and their guests. The Navigator provides instant access to hotel services, in-room dining, housekeeping requests, and on-property amenities, giving guests an easy and convenient way to interact with the hotel throughout their stay. The device also unlocks millions of ticketed experiences, including local entertainment, attractions, and events, along with extensive libraries of free streaming music and digital magazines.

HCN opens doors for hotels by enhancing revenue opportunties

For hotels, the Navigator opens the door to new and enhanced revenue opportunities. Properties can promote on-site services, upsell amenities, highlight F&B offerings, and drive engagement with partner experiences. At the same time, the tablets help reduce the workload on staff by digitizing common requests, simplifying communication, and enabling a more efficient flow of service tasks across departments.

HCN designed its technology specifically for hospitality, ensuring that each interaction blends naturally into the guest experience. With options now available at no cost, the platform offers an accessible path for hotels of all sizes to modernize the in-room experience without introducing operational complexity.

We are excited to spotlight HCN this year and recognize their role in helping hotels connect with guests in smarter, more impactful ways. Their commitment to innovation continues to shape the future of in-room engagement and digital guest communication.