DIGIO is a boutique hospitality tech advisory. We help global technology companies enter and grow with hotels, and we help hoteliers discover the innovation genuinely worth their time.
What sets us apart is what we do and not do. We do not work with whatever technology comes our way. We carefully curate a small selection of providers that truly move the needle for hotels, and we focus on building strong, long-term relationships on both sides.
With 20 years of combined experience in hospitality tech and a network spanning thousands of hotels across 100+ countries, we keep a close pulse on the ecosystem and choose our partners based on relationship and trust, not on financial transactions. When we put a company in front of a hotel, we are putting our own credibility next to that product.
Today, we would like to introduce NHLA members to two of those partners. Companies we believe Nevada hospitality leaders should know about, with offers exclusively for the association.
Magzter
Most hotels run a physical content program that costs more than it appears. For a typical 175-room property, receiving, sorting, distributing, and clearing print absorbs around 557 staff hours a year. That is more than two full working weeks of staff time. And the experience it delivers has not kept pace with what guests now expect.
Magzter is the world’s largest digital magazine and newspaper platform for hotels. Guests get instant access to thousands of titles across 60+ languages on their own device the moment they arrive on property. No Wi-Fi login. Nothing to download.
What makes it work at scale is the integration. Magzter plugs into the communication systems your property already runs, reaching guests through booking confirmations, in-room screens, guest apps, WhatsApp, and loyalty channels. Hotels can also digitize their own printed collateral and see real-time analytics on what guests are reading and when.
The content offering gets richer for the guest. The operational weight goes away. For properties with ESG commitments, the same 175-room model carries roughly 4 tonnes of CO2 a year in its physical content footprint. Going digital removes that entirely.
Exclusive NHLA Member Offer
- 1-year complimentary Magzter Gold account to fully preview the platform, with no commitment
- 2 additional complimentary months on contract signing
Limited-time offer available until October 1, 2026.
Who Answers First Wins
Hotels today face a growing challenge: guests expect instant responses across email, messaging apps, webchat, and phone, while front-office and reservations teams are already stretched thin. Delayed responses mean missed bookings, lower guest satisfaction, and added pressure on hotel staff.
BE-A, from FLÆ Robotics, is an AI receptionist and Front-Office Operating System designed to help hotels respond faster, convert more inquiries into bookings, and streamline daily front-office operations, without losing the human touch guests value most.
Unlike traditional chatbots, BE-A does not simply answer questions. It understands guest intent, maintains context across channels, integrates with hotel systems, and can independently complete tasks. From checking availability and creating reservations to modifying stays, recommending room types, supporting upsell, and handing over complex situations to the right person on the team.
Built around the real operational challenges hotels face every day, BE-A automates up to 85% of standard guest communication, reduces response times from hours to minutes, helps increase direct bookings by 15-22%, and significantly eases pressure on reception teams. BE-A speaks more than 100 languages, operates 24/7, and gives hotel teams more space for what matters most: meaningful guest relationships and the moments where human judgment is irreplaceable.
Because in hospitality, the first hotel to answer is often the first hotel to win the booking.
Exclusive NHLA Member Offer
- 60-day complimentary pilot program
- No setup fee ($2,000 value)
- Complimentary AI Guest Communication Audit (covering potential labor savings, response-time improvements, missed revenue, and areas where AI can add value)
- One participating NHLA member hotel will win a 12-month BE-A subscription
Interested in learning more?
If you would like to learn more about either of these technology solutions, redeem an exclusive NHLA offer, or explore how DIGIO can help your property find the right innovation for your team and your guests, let’s have a conversation.
Book a complimentary 30-minute conversation: https://calendly.com/daniela-digioconsulting/30min
By Daniela Lopez, Founder, DIGIO Consulting
Our guest blog today is provided by one or our newest members, DIGIO.