Curriculum focuses on Front Desk and Housekeeping operations and the skills required to become a supervisor / manager.  Ideal for hotel pros who are in need of a credential to boost their profile.

January 21 to April 15

Mondays and Wednesdays 6pm – 9:45pm

Tuition ($1,980 after 40% NHLA savings) + Fees ($120) + Textbooks ($256) = Total cost: $2,356

Affordable installment and financing plans available.

Art of Concierge Certificate 30% Member Savings

Curriculum focuses on Concierge guest relations skills.  Ideal for those looking to refine their profile in order to build a career in industries that deliver high-level personalized luxury service.

January 22 to April 9

Tuesdays and Thursdays 6pm – 7:50pm

Tuition ($1,155 after 30% NHLA savings) + Fees ($120) + Textbooks ($57) = Total cost: $1,332

Affordable installment and financing plans available.

Questions? Call or text 702.947.7204 Email: [email protected]

TISOH.edu

I help Leaders find their passion, ignite transformation & inspire them to grow.
I’m here to help you find your inner genius, set up goals, create strategies to execute on & achieve them; and hold you to them. WHY? Because I care about Leaders like you, I have the passion and I have been in your shoes!
As a Certified Coach, Wife, Mother of 3, Author, Speaker, former COO & Process Improvement Expert, I understand what “busy” means and how it can affect our mindset & dreams.
My 20 years of experience leading Professionals; and taking operations from good to great; in THE industry where productivity, working hundreds of hours and quality service, are always top of mind, allow me to help YOU in these areas and more:

• Business & Project planning, and how that ties into your personal life
  Changing your mindset to “I can”, “I am”, “I get to”…
• Goal setting, prioritization & action planning
• Time management
• Improving communication styles, personally & professionally
• Sharpening your strategic thinking
• Identifying development opportunities
• Increasing awareness & emotional intelligence
• Improving Team building capabilities
• Relationship management
• Energy & time alignment towards achieving balance
• Decision making
• Regain self-confidence
• Discover the importance of self-care

A Thought-based approach. Support that makes a difference.

 

The first 100 Nevada-based hospitality companies who register and complete their company profile on Hozpitality.com will receive 5 FREE job posting credits. This allows businesses to post their most critical vacancies, whether for specialized casino roles, university faculty positions, or supply chain logistics, at no initial cost. It’s an immediate opportunity to test the platform’s capabilities and start attracting highly specialized applicants right away. To claim your 5 free credits, simply visit Hozpitality.com and register your company profile before this limited offer is fully claimed.

At Dale Carnegie. we believe everyone has inherent greatness.
We help you master confidence. communication and the leadership skills to accelerate your career growth.
ALL NHLA Members receive:

ALL NHLA Members receive:

• A discount off ALL programs: 15% off In-Person & 10% off Live Online
• Access to ALL Dale Carnegie On-Demand and Live Online
• Instructor-led programs
• In-Person programs delivered from Greater Las Vegas to Northern NV
• Curriculum in People Skills. Leadership. Presentation. Sales & Service and Org Development
• Programs from 90 Minutes to 24 Hrs. (time-phased)
• Learning Experience platform with robust complimentary resources

Dale Carnegie Nevada
www.dalecarnegie.com/en/locations/nevada

Install SmartCare 300mL Dispensers with one of our lifestyle brands in 10 guestrooms for 3 months free!
Impress guests, reduce waste and save cost with the world’s most hygienic dispenser system.

Visit www.ada-cosmetics.com to sign up on contact me directly via phone or email [email protected]
Ph. 519-329-2350

*Valid for Hotels/Resorts 100+ guestrooms. Shipping out of USA

Melanie Jones, owner of The Frisco Gift Basket Company and Qterie Specialty Foods is a member of the NHLA and is your resource for amenities, VIP gifts, and corporate meetings. She serves on the NHLA fundraising committee & is donating 10% of all sales from NHLA members back to our Foundation!

Change is the only constant in life. It must be part of your organization’s culture, to naturally embrace change. Specially where change is due.

STEP #1: ASSESS – Analyzing from the inside out 
Our services include:
Service Quality Evaluations
Brand Standards Audits
Internal & External Image Assessment

By evaluating your business’ culture, quality of services and products, risk for loss and company’s internal & external image, you will have a better understanding of where your brand stands, in order to create the best strategy to take it to the next level. Additionally, if you are wondering what and how your competitors are doing, we customize evaluations to meet your curiosity.

STEP #2: FIX – Strategic planning & Implementation
Our services include:
Process Improvement
Culture Enhancement

We analyze the organization’s processes, both from an Operational and Human Resources perspective, fine-tune them and find viable solutions for departments which are undergoing a performance crisis. We take a deep dive into your operation, set up baselines and determine key performance indicators. We also provide you with progressive follow up visits, to ensure accountability and sustainability.

STEP #3: SUSTAIN – Development crafted for success
Our services include:
Training Facilitation (In-Person & Virtual)
Online Professional Development Courses

A development program, brings leaders & team members to a higher level of effectiveness in their job performance. Professional development and continuous education make employees feel valued. If you have your own training programs you need to implement, we equip you with expert facilitators, to expedite the process and help you meet deadlines.

For additional information visit: www.klinehospitality.com/organizationalcoaching

Free trial offer of the Catalytic PURE AIR purifier for NHLA members so you can “Try the product and not the promise.”

Catalytic PURE AIR supplies air purifiers for the hotel and casino industry to improve air quality in gaming areas, public areas and hotel rooms. More information and installations at BetterAirToday.com. Contact Jim Kenney @ [email protected] or 800-989-8299.