by Diane Gandy | Apr 7, 2026 | NHLA Guest Blogger
What a FaceTime call between Australia and Las Vegas reveals about The Culture Code and leadership in hospitality I’m in Australia and my partner is in Las Vegas. We’re on FaceTime when something small turns into a massive insight. He tells me he’s heading to an Irish...
by Diane Gandy | Oct 22, 2025 | NHLA Guest Blogger
The reputation of Nevada’s globally renowned hospitality sector, from world-class resorts and vibrant casinos to its extensive network of suppliers and top-tier hospitality schools, hinges entirely on its workforce. Recognizing the unique and demanding staffing...
by Diane Gandy | Oct 16, 2025 | NHLA Guest Blogger
Founded by award-winning international keynote speaker and author Rebecca Ahmed, Energetic Impact is leading the next energetic revolution—ditching outdated leadership playbooks and helping people harness the one thing that truly moves the needle: managing their...
by Diane Gandy | Sep 17, 2025 | NHLA Guest Blogger
We’re excited to share that Rediscover Clean has recently joined the Nevada Hotel & Lodging Association. We look forward to supporting the organization and contributing to the success of hotels and resorts across Nevada in any way we can. What sets us apart from...
by Diane Gandy | Aug 28, 2025 | NHLA Guest Blogger
Exceptional guest experiences start with empowered staff—and in today’s multilingual hotel and hospitality workforce, that means investing in English language training. In an industry that welcomes guests from around the world, building a multilingual workforce is a...
by Diane Gandy | Jul 8, 2025 | NHLA Guest Blogger
Guests expect more than ever—and teams are stretched thin trying to keep up. Turnover is high, pressure is constant, and the demand for seamless service hasn’t let up. Still, the best teams manage to create those unforgettable moments: The front desk agent who...
