by Diane Gandy | Sep 17, 2025 | NHLA Guest Blogger
We’re excited to share that Rediscover Clean has recently joined the Nevada Hotel & Lodging Association. We look forward to supporting the organization and contributing to the success of hotels and resorts across Nevada in any way we can. What sets us apart from...
by Diane Gandy | Aug 28, 2025 | NHLA Guest Blogger
Exceptional guest experiences start with empowered staff—and in today’s multilingual hotel and hospitality workforce, that means investing in English language training. In an industry that welcomes guests from around the world, building a multilingual workforce is a...
by Diane Gandy | Jul 8, 2025 | NHLA Guest Blogger
Guests expect more than ever—and teams are stretched thin trying to keep up. Turnover is high, pressure is constant, and the demand for seamless service hasn’t let up. Still, the best teams manage to create those unforgettable moments: The front desk agent who...
by Diane Gandy | Jul 1, 2025 | NHLA Guest Blogger
Forget the tired “mentor-as-guide” cliché. A mentor isn’t there to hand you a GPS to success. They’re the one who tosses you a torch, grins, and says, “It’s dark out there. Let’s light it up.” Real mentorship isn’t cozy or comfortable. It’s transformative. A great...
by Diane Gandy | Jun 17, 2025 | NHLA Guest Blogger
Our recent conference keynote presenter and new NHLA member, D. J. Allen, is checking in with NHLA with some motivational thoughts. Hello Team NHLA! Hope you are CRUSHING your week. So enjoyed our time together in April. Wanted to send you a reminder to BE GREAT – To...
by Diane Gandy | Apr 9, 2025 | NHLA Guest Blogger
Marvelless Mark wasn’t always so marvelous! The rockstar motivational speaker of today grew up Mark Kamp, a poor Missouri (he called it “Misery”) farm boy. While he dreamed of becoming a Famous Hit Radio DJ, a Las Vegas headliner, and a rock star in his own right, he...
