by Diane Gandy | Apr 7, 2026 | NHLA Guest Blogger
What a FaceTime call between Australia and Las Vegas reveals about The Culture Code and leadership in hospitality I’m in Australia and my partner is in Las Vegas. We’re on FaceTime when something small turns into a massive insight. He tells me he’s heading to an Irish...
by Diane Gandy | Feb 24, 2026 | NHLA Mentor Program
The NHLA 2026 mentorship program is underway with over 100 participants. The program pairs experienced leaders with NHLA hotel members who would like to learn more about the industry, enhance their careers, and develop a clear path to their goals. The mission of the...
by Diane Gandy | Feb 16, 2026 | Have you met
In every customer-facing industry, emotions run high. Expectations are elevated, timelines are tight, and customers often arrive already carrying stress. That pressure transfers, and it lands on your team. When an employee walks into your office after a tough...
by Diane Gandy | Dec 17, 2025 | Technology Conference
We’re excited to feature Vingcard ASSA ABLOY as the Lunch Sponsor of the 2025 NHLA Technology Conference. Vingcard has long been recognized as one of the most trusted names in hospitality access technology, providing hotels around the world with the tools needed to...
by Diane Gandy | Dec 16, 2025 | Technology Conference
We’re proud to feature Dormakaba as the Breakfast Sponsor of the 2025 NHLA Technology Conference. Dormakaba is recognized globally as a leader in smart access solutions, supporting hotels with the technology and expertise needed to create secure, efficient, and...
