THE MASTER KEY BLOG
The Master Key blog serves to keep our members informed in many areas of the hospitality industry. Members only may submit blog posts for consideration to be included.
Mentorship is Not a Map, It’s a Torch
Forget the tired “mentor-as-guide” cliché. A mentor isn’t there to hand you a GPS to success. They’re the one who tosses you a torch, grins, and says, “It’s dark out there. Let’s light it up.” Real mentorship isn’t cozy or comfortable. It’s transformative. A great...
Hot July at NHLA
We have a great line-up of NHLA activities to fill in the hot July summer weeks. Check out the plans and sign up to participate. Do you feel you have great guest service skills? Are you able to ensure a memorable experience for each and every guest at your...
Be Great Today and Be The One
Our recent conference keynote presenter and new NHLA member, D. J. Allen, is checking in with NHLA with some motivational thoughts. Hello Team NHLA! Hope you are CRUSHING your week. So enjoyed our time together in April. Wanted to send you a reminder to BE GREAT – To...
Take advantage of NHLA benefits
NHLA is proud to design, coordinate and manage approximately 90 events and activities each year for our members. There is always something offered by NHLA; as a member, take full advantage of that membership and have a fun and productive time doing so. And the great...
Meet our NHLA board member Francisco Morales
We are pleased to introduce Francisco Morales, Director of Operations, National Hospitality Management. Francisco serves on the NHLA Board of Directors as well as having held an officer's position over the years. He is an active member and supports the hospitality...
Summer is here and NHLA is ready!
We have some great events planned for June. Register today for these activities to keep your summer filled with fun and an active body and mind. We kick off the first month of summer with our lunchtime virtual session offering training on Advanced Microsoft Word,...
Emerging Leaders Mentor highlights
Our 2025 Emerging Leaders mentor program has concluded. It was successful, fun and beneficial for the participants. With 60 participants, the program was robust and productive for the members who took the time to either be a mentor or the mentees who had an...
Introducing NHLA Board Member Evan Meyer
Evan Meyer, Director of Hotel Operations with Boyd Gaming, serves on the NHLA Board of Directors, the NHLF Board of Directors, is an advisor for our Emerging Leaders group, serves as a mentor in our programs and is one of our most active members. We had the...